Date(s) - Wednesday, October 14, 2020
Time(s) - 11:00 am - 12:30 pm
Free UHV SBDC webinar: “Dealing With Difficult People”; Hosted by University of Houston-Victoria Small Business Development Center; Presented by Deirdre Pattillo, SPHR, SHRM-SCP, UTSA SBDC, COBRA
The modern workplace continues to change, impacted by multiple generations and a strong emphasis on individualization. How do you deal with all the differences? Do you know what your communication style is? Do you think about the communication style of others? This workshop identifies behavioral differences and styles of communication offering strategies to turn conflict into cooperation.
The workshop will cover:
- Who are Difficult People?
- Behavioral Profiles
- Communication Styles
- Ways to deal with Difficult People
- Strategies and how to apply them
Participants will be emailed online meeting details upon their registration. Participants are encourage to email their questions in advance to email@example.com.
Funded in part through the State of Texas and a Cooperative Agreement with the U.S. Small Business Administration. The support given by the U.S. Small Business Administration through such funding does not constitute an expressed or implied endorsement of any of the cosponsors’ or participants’ opinions, findings, conclusions, recommendations, products or services. Reasonable accommodations for persons with disabilities or limited English proficiency will be made if requested at least two weeks in advance. Contact Jean Smith at 361-485-4485 or firstname.lastname@example.org.